A help desk technician, also known as a technical support specialist or help desk support analyst, plays a crucial role in providing technical assistance and support to end-users or customers. They are often considered a Tier-1 level support, or the first level of support that you will get when you call/email/web form in for help….
Some problems are very complex. Some can be quiet simple. Regardless, we often need to define our solution, as part of our problem solving steps, in order to make sure our solution will work. A flowchart is a graphical way to show the logic of an algorithm. In programming, we often talk about algorithms, but…
Software Engineering and Information Technology are two different topics, as we’ve talked about it before. While they both use computers, how they use them, and what you will do on a daily basis, will be very different. We’ve already looked at some of the similarities and differences both from a professional level, and academically. However,…
It may seem a little weird to be talking career paths your first term in college, however, there is a lot of reasons to. If you think back upon your high school graduation, a lot of people feel like, “How can I be here already? I just started high school yesterday.” This is a common…
In this course we will be using Lucid Chart to create Flowcharts. We will be using it for other purposes in other courses including, but not limited to, developing Entity Relationship Diagrams, UML charts, Network Diagrams, and more. Of course Lucid Chart is for more than just Computer Science professionals. It can be used to…
While there are a lot of similarities in the courses, in fact, during the first 3 or 4 semesters, everything between the two programs should be identical. However, there are a lot of differences as well. First let’s look at some similar courses you will all be taking: However, there are other course that you…
While there are many similarities between Information Technology (IT) and Software Engineering (SE), there are also many differences. Many of these factors will be based upon the company you work for. In some cases IT and SE will be under the same group. In other cases, they will be separated into their own groups. Most…
Gene editing, raises a host of ethical considerations and concerns. Here are some of the key ethical considerations regarding gene editing: Now in a best case scenario, we use something like CRISPR to reduce our chances to catching diseases, cancer, etc. We edit out genes that can cause us to gain unhealthy weight, and the…
