OUR POLICIES

Delivery Area:

Our delivery area currently includes the following areas in Pennsylvania and Delaware: Delaware County, The Main Line, West Chester, Chadds Ford and Wilmington. If you are not sure if your party is taking place within our delivery area, please give us a call to find out. We will continue to expand our delivery area in the future. Rental Agreement/Safety Rules/Operating Instructions: Upon making your reservation, you will receive an email with an attachment containing a copy of our "Rental Agreement, Release and Assumption of Risks" and "Safety Rules & Operating Instructions". Please read over these documents and feel free to contact us via phone or email if you have any questions. On the day of your event, our driver will have a copy of these documents and will need your signature at that time.

Rain/Weather Policy:

There is no penalty or deposit lost for an event cancelled due to rain or high winds as long as the cancellation takes place before we get to your location to set up. If rain or high winds are in the forecast for the day of your event, you may cancel as late as the morning of the event prior to us leaving our warehouse. We usually leave the decision up to you, but in cases of heavy rain or high wind we cannot set up an inflatable.

Deposits:

A $50 deposit via MasterCard or Visa is required at the time the order is placed. This deposit is refundable as long as the event is cancelled for a valid reason (i.e. weather, family emergency, etc.) prior to our drivers arriving at your location for set up.

Methods of Payment:

MasterCard or Visa for residential customers. A company check is also acceptable for businesses, religious organizations & schools. We no longer accept personal checks.

Sales Tax:

Applicable state sales tax will be added to all sales unless a tax exempt number is provided.

Rental Periods:

"Full Day" = Full day rental (approximately 7-8 hours) " Half Day" = Half day rental (approximately 4 hours)

Refer-a-Friend Program:

Receive a $25 discount on your next rental for each paying customer that you refer to us. Be sure your friend(s) mentions that they were referred by you when they make their reservation(s). There is no limit to the number of discounts you can receive and they can be used on the same rental. For example, if you refer four friends to us who end up using our services, you will get $100 off your next rental.

Yard Requirements:

The surface on which we set up the inflatable must be flat (no more than 8 inches of slope over a distance of 15 feet) and clear of any sharp objects, such as sticks and rocks, as well as pet droppings. There should be no low hanging tree branches or power lines overhead. Driveways (or streets for block parties) are fine, just be sure to let us know ahead of time so we bring sand bags instead of stakes to secure the inflatable.

Electrical Requirements:

We recommend a grounded outlet on a dedicated 20-amp circuit breaker to run the blower that keeps the inflatable inflated.

Delivery vs. Customer Pick-up:

At this time we do not offer customer pick-up for any of our equipment. We take care of the delivery and setup.